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General FAQ’s

Yes, We take cases from all over India. In fact today almost 50% of our business come from cases that involves us to go to cities outside Mumbai.
We are part of Global one, a consortium of reputed Indian and International Detectives. We seek assistance from the local members of Global one to handle cases outside Mumbai besides we send our own experts to handle cases in that city.
Organisation or persons in India can pay by cash, cheque or draft. However in case you are an organisation or a person outside India you can pay by Western Union or through an associate in India .Through western union you can pay money in your country with local currency and we can collect it in India immediately.
After obtaining details of the investigative operation we will be able to give you a time-scale projection. Some operations take days, some weeks and some months. It all dependent upon the proof required and complexity of the case, but our experience allows us to provide information with a realistic time frame.
Our charges are based on the type of operation that we have been asked to undertake. To establish the costing, we first request the details of the case to be transmitted to us and we will calculate a budget and time-scale. Once this has been agreed, we then require a retainer based on the budget to begin the operation.
Confidentiality is paramount in our work. Once you have instructed us, we will only report to you or any one else you specify, such as your legal representative. We are under no obligation to inform any third parties of what we are doing and for whom. We never release information to law enforcement or other relevant agencies without our clients consent
Our way of conducting the assigned case is 100% confidential as even our field investigators does not know that the operation they are going to handle, is for what purpose and who is our client. All the conversations and reports are being kept in such a confidential manner that only assigned chief of that particular case can unlock the protected area by certain codes, as and when required.
You may collect your report personally from our office or we can send it by regular mail, facsimile, or e-mail. Documents or proofs that are obtained as part of an investigation case can also be sent via the same methods. Stills photographs can be scanned and sent as e-mail or a regular mail if required and video footage can be sent in the usual format or CD.

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